![]() īelow is what you’ll need to do to be considered for this position. High School Diploma or equivalent requiredġ-2 years of customer service experience required (hospitality, retail, and pharmaceutical strongly encouraged to apply!)Ĭall center experience preferred but not requiredĪ successful completion of a background check is required for this position. To be successful in this role, you will have: Call center experience is a plus, but not required. We’re looking for people with a passion for helping others, are naturally empathetic and have the determination to deliver a comprehensive solution to these healthcare related calls. What is the status of my enrollment/Order? Responsible individual required to adhere to assigned schedule and be at work dailyĮnjoys working towards targets around call volumes and call qualityĪbility to cope with a high volume of incoming callsĪ few of the questions you may receive as a healthcare call center associate are the following:Ĭan you tell me about the eligibility requirements for this program? Passionate about helping others, able to provide empathy when necessaryĭemonstrate soft skills to enhance patient experience ![]() Strong customer service skills with the ability to resolve patient / HCP concerns while maintaining a positive attitude ![]() Proficient with MS Office and the ability to navigate multiple platformsĪbility to learn and administer program Business Rules and associated Standard Operating procedures to support program requirements. Excellent written and verbal communication skills ![]()
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